This Shipping Policy is for Lashstrology and was last updated on 07/07/2023.
1. Shipping and Delivery Options
We offer Standard and Express Shipping
Rates will be calculated based on the package weight.
Local Delivery (1-2 Davs): $5
Free Local Pickup
Shipping rates will be calculated at checkout based on the destination country and package weight.
Customers are responsible for any custom fees, taxes, or clearance charges that may be needed by the destination country.
International shipments can take longer to arrive due to customs processing times in the destination country. Lashstrology is not responsible for any delayed or lost packages. Please contact the carrier to file a claim in the event that this were to occur.
2. Processing Time
Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
Returns will be accepted within 7 days) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns.
5. Delayed Orders
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping ~ provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
6. Damaged Orders
Lashstrology is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
For questions about this shipping policy, contact: